SHIPPING AND RETURNS

PROCESSING TIMES

Our processing time is up to 10 business days.

COST OF SHIPPING

INTERNATIONAL SHIPPING

Our international shipping cost is $25.
Please be aware that international customers will be responsible for any taxes, customs, duties, or other fees that your country may charge.
We are not responsible for any delays to your parcel. Please contact your post office for further details.

INCORRECT ADDRESS

If you have put in the wrong address and we have not shipped your order, please contact us on zeinab@pointblankco.com.au immediately.

RETURN & EXCHANGE

We really hope you’re going to love your order! 
We don’t accept returns or exchanges for change of mind. If your item is faulty, damaged, or incorrect please contact us within 5 days for a replacement, refund, or exchange. 

COVID- 19 DELAYS

Please be aware that due to the current pandemic, there may be delays with the delivery of your parcel due to social distancing, limited flights, and customs. Unfortunately, this is out of our control.